Overview

This is to guide you through connecting your carrier accounts for automated label generation and setting up your default return destination warehouse address.

Step 1: Set Up Auto-Label Generation

1. Go to OneWarranty > Get Started and select Manage warranty methods.

2. Click SET UP LABELS under Auto-generate warranty shipping labels.

3. Select your carrier integration (e.g., FedEx, UPS, USPS, DHL, ShipTime by LateShipment).

4. Enter your carrier API Key, API Password, Account Number, and billing address.

5. Click Submit.

Step 2: Configure Your Default Warranty Address

1. Click SET UP ADDRESS under Warranty address.

2. Enter the default facility contact name, company name, street address, city, state/province, postal code, country, and phone number.

3. Click Submit.

Note: If a claim does not match a custom rule in the Routing tab, return labels will automatically route to this default warranty address.