LateShipment.com makes it easy to personalize your Returns Tracking Page to reflect your brand and provide a seamless post-purchase experience for your customers.
In this guide, we’ll walk you through how to access and customize your tracking page using our simple drag-and-drop builder.
Step 1: Log in to LateShipment.com
Go to https://www.lateshipment.com and log in to your account.
Step 2: Choose "Customize Tracking Page"
Inside the Returns Experience Management section, click on Customize Tracking Page.
You’ll now see three pre-built tracking page templates available.
Step 3: Select a Template
Choose any one of the pre-built templates as your starting point.
Each template is designed to offer a clean, professional look with key return tracking elements.
Step 4: Customize Using Drag-and-Drop
Use our intuitive drag-and-drop editor to personalize the layout and content.
You can:
Add or remove sections (e.g., shipment status, return instructions)
Reorder elements
Insert custom messages, brand assets, or promotional banners
Step 5: Click "Save"
Once you're happy with your changes, simply click the Save button at the top right.
That’s it—your customized Returns Tracking Page is live!
What You Can Customize
Brand logo and colors
Return instructions
Product suggestions or upsell banners
Customer support links or FAQs
Order and shipment details
Need Help?
If you have any questions or need assistance setting up your page, our support team is here to help.
Reach us at: support@lateshipment.com
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