How do I connect Shopify with LateShipment.com

To connect your Shopify store to LateShipment.com's Returns Experience Management platform, you'll need to create a private app within your Shopify admin. Follow this step-by-step guide to generate and configure the necessary credentials.

Step 1: Access the App Development Section in Shopify

1. Log in to your Shopify Admin Panel.

2. From the bottom left corner, click on Settings.

3. Navigate to Apps and Sales Channels.

4. Click Develop apps.

Step 2: Create a Private App

1. Click Create an app.

2. For the app name, enter: LateShipment.

3. Click Create app.

4. Next, configure the Admin API scopes.

Step 3: Set API Permissions

You’ll need to grant specific Read/Write access to various sections. Use the search bar to find each category and set the following scopes:

Once permissions are set, click Save.

Step 4: Install the App & Generate API Credentials

1. Click Install App.

2. Confirm by clicking Install again.

3. Once installed, click on the Admin API access token to reveal it.

4. Copy this token securely.

Step 5: Connect to LateShipment.com

1. Go to your LateShipment.com dashboard.

2. Under Returns Experience Management, click Get Started.

3. Select your store platform as Shopify.

4. Paste the Admin API Access Token into the corresponding field.

Step 6: Enter Remaining API Credentials

Return to Shopify and copy the following:

• API Key

• API Secret Key

• API Password

• Store URL (e.g., https://yourstore.myshopify.com — make sure to include https://)

Paste each of these into the respective fields on LateShipment.com.

Final Step: Save & Proceed

Once all fields are completed:

• Double-check your store URL begins with https://.

• Click Submit to complete the connection.

You’ve successfully integrated your Shopify store with LateShipment.com for Returns Experience Management!

Need Help?

If you encounter any issues during setup, feel free to reach out to support@lateshipment.com. Our team is happy to assist.