Understanding the Returns Processing Time Dashboard

Modified on: Fri, 7 Nov, 2025 at 7:04 AM

The Returns Processing Time Dashboard gives you a complete overview of your return operations — helping you track how long each return takes to move through the entire process and identify opportunities to improve efficiency.

Where to Find It

Log in to your LateShipment.com dashboard.
From the left-hand menu, click One Return.
Select Returns Processing Time under the Analytics section.

Dashboard Overview

The dashboard displays detailed information for each return with the following columns:

Column	Description
Order ID	The unique ID of the return order.
Tracking ID	The shipment’s tracking number.
Customer Email ID	Email address of the customer who initiated the return.
Requested	The date the return was requested.
Type	The type of return (e.g., exchange, refund, etc.).
Status	The current status of the return.
Initiated → In Transit	Time taken for the return to move from initiation to in-transit status.
In Transit → Delivery	Time taken for the return to reach delivery.
Delivery → Resolution	Time taken to resolve the return after delivery.
Total Time Taken	The total duration from initiation to resolution.

Why It’s Useful

This dashboard helps you:

Measure how long your returns take to complete.
Identify bottlenecks in your returns process.
Optimize operations for a smoother customer experience.

Filtering by Date

If you’d like to view data for a specific period:

Use the Date Filter in the top-right corner.
Select your desired range.
Click Apply to refresh your dashboard view.

Downloading the Report

You can export the entire report for offline analysis or sharing:

Supported formats: CSV, Excel, and PDF.
Click the Download icon on the dashboard and choose your preferred format.

That’s It!

You can now easily monitor, filter, and download your Returns Processing Time data to gain insights into performance and identify areas to improve turnaround time.