While LateShipment.com works to recover refunds for delayed shipments, not every late package qualifies for a refund. Eligibility rules vary depending on the shipping carrier, and there are several reasons a late delivery might not be refundable.
The most common reason a refund is denied is weather-related delays, which are typically considered beyond the carrier’s control.
All denied claims are manually reviewed by our team. If a claim is found to be eligible, we follow up directly with the carrier to recover your refund. Rest assured, we always operate within the guidelines of your carrier’s refund policy to ensure your claims are handled accurately and efficiently.
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