How to Approve or Reject a Return in your LateShipment Dashboard

Follow these steps to approve, reject, or cancel a return request in your LateShipment account:

1. Log in to LateShipment.com
   
   

   • Go to your Homepage.
     
     

2. Access Returns Management
   
   

   • On the left-hand menu, under Returns Experience Management, click Manage Returns.

3. Find the Order
   
   

   • Use the search bar to enter the Order ID and press Enter.
     
     

4. Approve or Reject Items
   
   

   • On the return details page, you can approve or reject individual items in the request.
     
     

   • Select the desired option next to each item.
     
     

5. Cancel the Entire Return Request (if needed)
   
   

   • To cancel the whole request, click Cancel Request.
     
     

   • A confirmation pop-up will appear — click Confirm to finalize.

This concludes the guide.