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Home > Parcel Audit & Shipping Refunds > Parcel Audit & Refunds General FAQ > I ship through a third party shipper. Can I still get refunds for delays?
I ship through a third party shipper. Can I still get refunds for delays?
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As long as your carrier invoices you directly, you are eligible for refunds. LateShipment.com integrates with all major shipping carriers such as FedEx/UPS/DHL and more, thereby enabling us to track and recover refunds for service failures including ‘late deliveries’ and ‘misbilled packages’. If a third party shipper invoices you, then the refunds we fetch will be credited back to the third-party account.

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