How long does it take to file a claim?
Filing a claim with LateShipment.com Insurance is a swift process, often taking as little as 5 minutes. Once we have received the necessary supporting details, our aim is to process and settle claims within 5 business days**.

How do I file a claim and receive payment?
To initiate a claim, you can conveniently submit the case using our helpdesk Integrations. Clear step-by-step instructions are provided here. In cases of lost packages, we will start by filing a tracer with the carrier to assist in locating the shipment. Once you've completed and submitted the required documentation to LateShipment.com Insurance, we will expedite your claim processing. Our entire claims process can be efficiently managed online. It's important to note that for claims involving damaged items, the items and packaging must be retained until the claims process is finalized.